3 Easy Steps To Fix Windows 10 Setup What Needs Your Attention Error

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Embarking on the Windows 10 setup journey can be both exciting and challenging. However, when confronted with enigmatic error messages like “Windows 10 Setup What Needs Your Attention,” indicating that your PC can’t be upgraded due to an unready driver or service, the excitement can turn into frustration. In this comprehensive guide, we delve into the intricacies of deciphering and resolving the “What Needs Your Attention” error, providing clear insights into identifying and fixing the problem for a seamless upgrade process.

Navigating the Enigma

Decoding “Windows 10 Setup What Needs Your Attention Error”

Microsoft’s error messages often lack specificity, leaving users in the dark about the exact problem. When attempting to upgrade to Windows 10’s May 2019 Update, users may encounter the following message:

Setup What Needs Your Attention Windows 10
3 Easy Steps To Fix Windows 10 Setup What Needs Your Attention Error 13

This PC can’t be upgraded to Windows 10.

Your PC has a driver or service that isn’t ready for this version of Windows 10. No action is needed. Windows Update will offer this version of Windows 10 automatically once the issue has been resolved.”

While Microsoft suggests no action is needed, users may want a quicker resolution. Unfortunately, Windows doesn’t explicitly mention which “driver or service” is causing the problem. To uncover this information, you’ll need to dig into the log files and fix it yourself. Here’s how:

Viewing Windows Setup Log Files

The log files are concealed in the following folder on your PC:

C:\$WINDOWS.~BT\Sources\Panther

Open File Explorer.

View Windows Setup Log Files 4
3 Easy Steps To Fix Windows 10 Setup What Needs Your Attention Error 14

Copy-paste the above address into the address bar.

Look for a filename beginning with “CompatData_” and ending with “.xml” in this folder.

View Windows Setup Log Files 2
3 Easy Steps To Fix Windows 10 Setup What Needs Your Attention Error 15

Choose the most recent one, usually at the bottom. Open the file to view its contents. You can use Microsoft Edge or Notepad++ for better readability.

View Windows Setup Log File edit with edge or notepad 1
3 Easy Steps To Fix Windows 10 Setup What Needs Your Attention Error 16

This file will provide detailed information on why Windows won’t upgrade. For example, to find incompatible drivers, look under “DriverPackages” for lines that include:

BlockMigration=”True”

View Windows Setup Log File edit with edge or notepad 2
3 Easy Steps To Fix Windows 10 Setup What Needs Your Attention Error 17

These lines indicate the drivers causing the upgrade refusal, such as oem81.inf and oem80.inf.

Matching a Driver to an INF File

To delve deeper, open the INF files mentioned in the log. You’ll find them at:

C:\Windows\INF

oem80.inf and oem81.inf file select 2
3 Easy Steps To Fix Windows 10 Setup What Needs Your Attention Error 18

Look through the folder and find the .inf files, e.g., oem80.inf and oem81.inf.

Double-click to open them in Notepad.

oem80.inf edit in notepad
3 Easy Steps To Fix Windows 10 Setup What Needs Your Attention Error 19

You’ll likely find a comment near the start of each file explaining what it is. For instance, oem80.inf may be “The Microsoft Print To PDF install file,” and oem81.inf may be “The Microsoft XPS Document Writer install file.” In essence, Microsoft’s own XPS and PDF printer drivers, part of Windows 10, may be blocking the installation process.

Resolving the Challenges

Tackling the “What Needs Your Attention” Error

Armed with knowledge about the incompatible drivers, take decisive action:

Control Panel open 3
3 Easy Steps To Fix Windows 10 Setup What Needs Your Attention Error 20

Head to Control Panel > Programs > Turn Windows Features On or Off.

Uncheck both “Microsoft Print to PDF” and “Microsoft XPS Document Writer.”

Turn Windows Features On
3 Easy Steps To Fix Windows 10 Setup What Needs Your Attention Error 21

Click “OK” to uninstall.

Resume the upgrade process.

Ensuring a Smooth Transition

installation process refresh
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Clicking the “Refresh” button won’t work. Instead:

Return to C:$WINDOWS.~BT\Sources\Panther.

compatscancache.dat file edit 1
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Locate and delete the compatscancache.dat file.

Click “Refresh,” and the installation will seamlessly continue.

Conclusion

In conclusion, understanding and addressing “Windows 10 Setup What Needs Your Attention” errors requires a systematic approach. By decoding log files, identifying attention-demanding elements, and taking targeted actions, users can overcome the challenges posed by cryptic error messages. This guide empowers you to navigate the setup process with confidence and efficiency, ensuring a seamless Windows 10 experience.

FAQs about Windows 10 Setup What Needs Your Attention Error

Q: How can I identify the “What Needs Your Attention” error during Windows 10 setup?

A: Look for the error message stating, “This PC can’t be upgraded to Windows 10. Your PC has a driver or service that isn’t ready for this version of Windows 10. No action is needed.”

Q: Where can I find the log files to understand why Windows won’t upgrade?

A: The log files are located in the folder C:$WINDOWS.~BT\Sources\Panther on your PC.

Q: How do I open and decode the CompatData XML log file?

A: Right-click the file and select “Open With > Microsoft Edge” for a basic view. For enhanced readability, use Notepad++.

Q: What should I do if the log file indicates incompatible drivers, such as oem81.inf and oem80.inf?

A: Uninstall the problematic drivers by heading to Control Panel > Programs > Turn Windows Features On or Off. Uncheck both “Microsoft Print to PDF” and “Microsoft XPS Document Writer.”

Q: Is there a way to refresh the Windows 10 Setup window after resolving the issue?

A: No, clicking the “Refresh” button won’t work. Instead, return to the C:$WINDOWS.~BT\Sources\Panther folder, locate and delete the compatscancache.dat file, and then click “Refresh” to resume the installation process.

Common Error Codes And Their Solutions

Error Code 0x80004005, Error Code 1020,  Code 0x80004005, Error Code 0xc000007b, No Valid QR Code ,  Error Code 264,  E20 Error Code , Error Code 105 , Error Code 409, Code MED 4005 , Error Code P-DASH-27, Error Code Access Point 22, Error Code 20403, Error Code 3005, Fetch Code Error, Error Code U521, Error Code 30006, Error Code E4302, Error Code 233011, Error Code 102630, Error Code 3, Error Code CSC-7200026, Error Code 1061, Error Code E434DE73, Error Code E8, Error Code 4200, Error Code 0, Error Code 20-403, Error Code 0x80070570 , 0x8007045d Error Code, Error Code 1020 , Error Code 0x80070005

Asif Anjum
Asif Anjum

Hello! My name is Asif Anjum, and I love technology. I've been playing with computers and gadgets for more than 15 years. Along the journey, I've learned about software, solved gaming problems, and fixed many hardware troubles. I like to write simple guides and reviews to help others understand technology better. Join me at TechGhar.net, where we can explore the constantly changing world of technology together. It's a place to learn and get excited about new things. Let's enjoy our passion for technology and solve problems together!

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